Vendor
Quality Management
As more and more companies rely on electronic transmission
of shipping data, verifying the accuracy of vendors’
Advanced Shipment Notice (ASN) data has become even more
crucial to ensure efficient supply chain performance.
CatalystCommand VQM’s electronic auditing procedure
replaces error-prone, paper-based audits and provides
real-time visibility into vendor performance. It offers
customers a reliable electronic method to “certify”
each vendor’s ASN process and continually monitor
the accuracy of ASN data against actual shipment and carton
contents.
By uncovering vendor compliance issues, the electronic
audits allow users to track the frequency of violations
and to work with vendors to eliminate their root causes.
This compliance program quickly identifies the poorly
performing vendors who can have such an adverse impact
on operations and customer service. It also provides a
powerful tool for effectively monitoring the accuracy
of EDI records. In addition, customers can use VQM audits
from one distribution center to certify a vendor at all
its sites.
Other Key Benefits: |
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Reduces
vendor chargebacks.
By uncovering discrepancies before shipment, errors can
be corrected before they turn into charge-back costs. |
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Improves
vendor performance.
Verifies ASN data against carton contents and monitors
vendor shipments for quality and quantity. |
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Reduces
re-work to lowers costs and enhance productivity.
Improves overall efficiency and reduces costs through
less re-work, more efficient sharing of ASN and compliance
data, and more productive use of warehouse employees. |
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Improves
relationships between retailers and vendors.
Provides hard metrics to use as benchmarks for setting
tough but realistic performance standards. |
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