Modular
Implementation and Upgrade Services
In today’s time-sensitive marketplace, companies
can’t afford to take any risks when implementing
supply chain execution technology. Catalyst greatly reduces
these risks through CIMPL, our collaborative, results-driven
approach to planning and implementation.
We take the time upfront to clearly define the strategies
and processes necessary for customers’ success. We
work closely with IT and warehouse personnel to make sure
our solutions will address their priority needs, and,
just as important, will easily integrate with their processes,
systems and equipment. We establish performance measures
closely aligned with their business goals. And we provide
expert training and dedicated personnel to ensure we hit
our agreed-upon performance targets.
Each project team is headed by a business manager and
employs “agile” techniques to expedite software
development and keep everything on schedule. On average,
Catalyst’s implementations are completed within 2%
of the projected time quoted to customers.
Here’s how CIMPL works. |
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Step #1:
Project Kickoff
Catalyst develops an understanding
of customers’ business operations and project objectives.
Specific roles and responsibilities – for both Catalyst
and customer personnel – are assigned and an implementation
timeline is created. |
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Step #2:
Business Requirements Focus
Catalyst team members go to
the customer site to gain an in-depth understanding of
the business, its operational requirements and its key
supply chain performance goals. Business scenarios are
created that detail how Catalyst solutions will address
each of the priority business requirements. |
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Step #3:
Conference Room Pilot
After the initial training and
business scenario development, Catalyst conducts a Conference
Room Pilot (CRP). This focuses on a prototype we build
to demonstrate exactly how the system will work in a customer’s
distribution center. |
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work begins. Catalyst configures the software according
to customer needs, strategies and scenarios to ensure
that it precisely fits into its operations. The CRP provides
a unique opportunity to uncover potential operational
problems, which can be resolved prior to installation. |
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Step #4:
System Development
Catalyst assists the customer’s
team with hardware and peripheral selection, as well as
with finalizing site preparation at its distribution center.
System functionality is checked and re-checked, at Catalyst
and/or the customer facility. |
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#5: Installation |
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On-site
installation
The Catalyst team sets up and tests the system, verifying
all system parameters, RF and voice communications, and
connectivity between the host computer and Catalyst WMS. |
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On-site
acceptance training
Final testing is performed with customer personnel, using
its data and business scenarios. This demonstration shows
how the test version affects real equipment, real people
and real operations. For some customers, we even videotape
the sessions to assist with future employee training. |
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Training
Catalyst provides extensive, hands-on instruction for
customers, supported by easy-to-understand documentation
explaining each system function. |
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System
startup
Catalyst personnel stay
on-site and monitor start-up and operation through the
early, critical days. |
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The
Result
With CIMPL, customers can count on
having a system up and running according to plan and bottom-line
results faster than they ever thought possible. |
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