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Our new business improvement services enable customers to choose from
a variety of services that deliver the most value for them. Each
plan provides a Variable Service Block that customers can use for:
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Professional
Services |
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Modification
Services |
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Performance
Services |
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Education
Services |
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Flexible,
Modular and
Cost Efficient
Plans Tailored
to Your Operations
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CatalystCare
Priority |
CatalystCare
Priority
Plus |
CatalystCare
Premier |
Coverage |
16
hours of daily access to our
Catalyst Response Center, Monday
through Friday, with additional
coverage available
40
hour variable service block
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Expands
your coverage to 24 hour support,
Monday through Friday
80
hour variable service block
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Expands
coverage to 24 x 7, 160 hour
variable service block
(Most
value for your investment)
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Best for |
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Stable
environment |
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Two-shift
operations |
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Experienced,
steady workforce |
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DCs
that have steady levels of
activity, both in customer
demand and workload |
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Evolving,
complex
operations |
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Expanding
network
of
DCs |
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Enhanced
WMS
functionality |
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Changing
customer
requirements |
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DC
operations
that
are
in
transition
due
to;
fluctuating
demands,
the
need
to
improve
customer
satisfaction,
the
adding
of
DCs,
the
ongoing
adoption
of
WMS
functionality
or
the
need
to
take
their
supply
chain
performance
to
the
next
level |
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